Privacy Policy

This Privacy Policy outlines how AMID HOME (referred to as "the Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.

Contact If you have any questions, require further information about our privacy practices, or wish to file a complaint, please contact us via email at services@amidhome.com or by mail using the following address:

AMID HOME

721 Brea Canyon Rd,

Walnut, CA 91789, United States

Collecting Personal Information When you visit our Site, we gather certain information about your device, your interaction with the Site, and the details necessary to process your purchases. We may also collect additional information if you reach out to us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information." Please refer to the list below for details on the Personal Information we collect and the reasons behind it:

Device information: Purpose of collection: To ensure accurate loading of the Site and to perform analytics on Site usage for optimization. Source of collection: Automatically collected through the use of cookies, log files, web beacons, tags, or pixels when you access our Site. Disclosure for a business purpose: Shared with our processor Shopify. Personal Information collected: Version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction with the Site.

Order information: Purpose of collection: To provide products or services, fulfill our contractual obligations, process payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and send you information or advertising related to our products or services based on your preferences. Source of collection: Directly collected from you. Disclosure for a business purpose: Shared with our processors Shopify, PayPal, Apple Pay, Google Pay, and Meta Pay. Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer support information: Purpose of collection: To provide customer support. Source of collection: Collected directly from you. Disclosure for a business purpose: Shared with Shopify. Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Minors Our Site is not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided Personal Information to us, please contact us at the address provided above to request deletion.

Sharing Personal Information We share your Personal Information with service providers who assist us in delivering our services and fulfilling our contractual obligations to you, as described above. For example:

We use Shopify to power our online store. You can learn more about how Shopify handles your Personal Information by reviewing their privacy policy at https://www.shopify.com/legal/privacy. We may disclose your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information that we receive, or to protect our rights in any other way.

Behavioral Advertising As mentioned above, we utilize your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For instance:

We use Google Analytics to gain insights into how our customers use the Site. You can find more information about how Google handles your Personal Information in their privacy policy at https://www.google.com/intl/en/policies/privacy/. If you prefer not to have your data collected by Google Analytics, you can opt out at https://tools.google.com/dlpage/gaoptout. We share information about your Site usage, purchases, and interaction with our ads on other websites with our advertising partners. Some of this information is shared directly, while in some cases, it is collected through the use of cookies or similar technologies with your consent, depending on your location.

We also utilize Shopify Audiences to display ads on other websites through our advertising partners, targeting buyers who have made purchases with other Shopify merchants and who may be interested in our offerings. We share information about your Site usage, purchases, and the email address associated with your purchases with Shopify Audiences, enabling other Shopify merchants to make relevant offers.

To learn more about how targeted advertising functions, please visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following platforms:

FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Furthermore, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/.

Using Personal Information We use your Personal Information to deliver our services, including offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed about new products, services, and offers.

Lawful Basis If you are a resident of the European Economic Area (EEA), the processing of your Personal Information is based on the following lawful bases, as defined by the General Data Protection Regulation (GDPR):

Your consent; The performance of a contract between you and the Site; Compliance with legal obligations; Protection of vital interests; Performance of tasks carried out in the public interest; Our legitimate interests, provided they do not override your fundamental rights and freedoms.

Retention We retain your Personal Information for our records when you place an order through the Site, unless you request us to erase this information. For details on exercising your right of erasure, please refer to the "Your Rights" section below.

Automated Decision-Making We do not engage in fully automated decision-making processes with legal or otherwise significant effects using customer data. However, our processor Shopify may use limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant impact on you.

Services involving elements of automated decision-making include:

Temporary blacklisting of IP addresses associated with repeated failed transactions. This blacklist remains active for a short period of time. Temporary blacklisting of credit cards associated with blacklisted IP addresses. This blacklist remains active for a limited number of days.

Your Rights GDPR If you are a resident of the EEA, you have certain rights regarding your Personal Information. These include the right to access the Personal Information we hold about you, to request the portability of your Personal Information to another service, and to request correction, update, or erasure of your Personal Information. If you wish to exercise these rights, please contact us using the contact information provided above.

Please note that your Personal Information will be initially processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including to Canada and the United States. To ensure compliance with the GDPR, please refer to Shopify's GDPR Whitepaper at https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA If you are a resident of California, you have certain rights regarding your Personal Information. These rights include the right to access the Personal Information we hold about you (also known as the "Right to Know"), to request the portability of your Personal Information to another service, and to request correction, update, or erasure of your Personal Information. To exercise these rights, please contact us using the contact information provided above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies Cookies are small pieces of information that are downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection), eliminating the need to re-enter this information each time you visit or navigate the Site. Cookies also provide information about how people use the website, such as whether it's their first visit or if they are frequent visitors.

To optimize your experience on our Site and provide our services, we use the following cookies:

Cookies necessary for the functioning of the store: These cookies are essential for the proper functioning of the Site and are responsible for functions such as accessing the admin, navigation through the storefront, managing customer privacy settings, and facilitating customer account information updates.

Reporting and Analytics: These cookies help us understand how our customers use the Site. We use Shopify analytics, Google Analytics, and other third-party services to collect information on landing pages, Shopify and Google Analytics analytics, and more. These analytics provide us with valuable insights to improve our services.

The duration of a cookie's presence on your computer or device depends on whether it is a "persistent" or "session" cookie. Session cookies remain active until you stop browsing, while persistent cookies expire or get deleted. Most of the cookies we use are persistent and expire within 30 minutes to two years from their download date.

You have control over cookies and can manage them in various ways. However, please note that disabling or blocking cookies may negatively impact your user experience, and certain parts of our website may become inaccessible.

Most browsers automatically accept cookies, but you can choose to accept or decline cookies through your browser settings. You can usually find these settings in the "Tools" or "Preferences" menu. For further guidance on modifying browser settings, blocking, managing, or filtering cookies, consult your browser's help file or visit websites such as www.allaboutcookies.org.

Please note that blocking cookies may not completely prevent information sharing with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions provided in the "Behavioral Advertising" section above.

Do Not Track Please be aware that we do not alter our data collection and usage practices in response to "Do Not Track" signals because there is no consistent industry understanding of how to interpret and respond to such signals.

Changes We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Complaints If you wish to file a complaint, please contact us using the email or mail addresses provided under "Contact" above. If you are dissatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority.

Last updated: Oct. 15th, 2022