At AMID HOME, we want you to be completely satisfied with your purchase. That's why we offer a free 90-day return policy from the date of purchase. To be eligible for a return, the product must be unused, in the same condition as when you received it, and in its original packaging. We believe you should have ample time to ensure the product fits perfectly into your home decor.
We value our international customers just as much as our domestic ones. Therefore, our free return shipping policy also applies to international orders. We want to make the return process as seamless as possible, regardless of your location.
Refunds will be issued in the original form of payment unless otherwise requested. We understand that you may have specific preferences, so if you wish to receive the refund through an alternative method, kindly let us know. Please note that it may take up to 10 business days for your refund to be processed and for the funds to be credited back to your account. We appreciate your patience during this time.
While we strive to accommodate all our customers' needs, custom orders are exempt from our return policy. We understand the personalization and uniqueness that comes with customized items. However, if you receive a customized order from AMID HOME and wish to change the design, please contact us within 30 days of receiving the order. We provide unconditional design exchange and reproduction services to ensure your complete satisfaction.
We want to make the return process as effortless as possible for you. To initiate a return or exchange, please contact our customer service team at email@example.com. Once we receive your return request, we will provide you with a prepaid return label or QR code, ensuring that you can return the items to us for free. We strive to make the return process convenient and hassle-free for our valued customers.
If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure that your experience with AMID HOME is nothing short of exceptional.
Thank you for choosing AMID HOME. We appreciate your trust in our products and services.